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To support the country’s efforts to combat the Covid-19 virus and make sure that nothing is given higher priority that the health of all British citizens, we would like to reassure you of the following:
All Electrical Deals Direct staff are still working. We are a highly automated and very tech-savvy company, and the switch to working at home has been seamless and straightforward. You should notice no difference in the high level of service you receive over the phone, on our online chat, or via email.
Our deliveries are via the country’s leading delivery companies (predominantly DPD and TNT) who have strict hygiene policies in place, and are able to continue to deliver to domestic premises and construction sites.
Some of our suppliers are not operating at 100% capacity, largely due to reduced staff numbers, and this may impact on our ability to deliver certain product lines in a timely manner. If your order is urgent, please do call us when placing it and we will be able to give you up-to-date information.
Most of the products we supply are essential for keeping the country warm, clean and healthy, and we are pulling out all the stops to make sure we keep everything running as usual – please bear with us if there are any glitches: we are all in this together!