Need help, advice or a quote? Call us
If you have any questions about these terms and conditions please contact us as soon as possible and before any order is placed. By placing an order and purchasing goods from electricaldealsdirect.co.uk you enter into a legally binding agreement under the conditions below. Please read these terms carefully, and print and keep a copy of them for your reference.
Please note that Electrical Deals Direct is an online wholesaler and therefore deals mainly with the trade and businesses, but also with consumers. Different terms and conditions apply to these different categories of customer so please read the following terms carefully.
When you place an order with us, you are making an offer to buy goods. We will send you an email to confirm that we have received your order. In the unlikely event that the goods are no longer available, or that we have made a pricing mistake, we will advise you of this and offer you the opportunity to adjust or cancel your order.
The site has been designed to be as simple as possible to use. Browse the product range by selecting either a brand or a category you are interested in, and add any products you would like to purchase to you cart. When you have finished selecting products, click on ‘checkout’. You will then be asked for your delivery and contact details so we can complete your order.
The price and description of the goods you order will be as published on the site when your order is placed.
We accept online payment via Debit cards, Credit cards or Paypal. Debit cards and Credit cards payments are handled securely through a third-party company.
Your credit/debit card details will be encrypted to minimise the possibility of anyone being able to read them as they are sent over the internet.
Should you need to pay over the phone, you can be assured that we never store your card security number, and process it as quickly as possible.
Security checks may be made by your credit card company or bank to confirm it is you making the order.
See the Delivery information page.
The protection of your privacy and confidentiality is of utmost priority to us. Any personal information collected is used in strict compliance with the Data Protection Act 1988. We will never disclose, sell, or rent any information about you to a third party. We do not keep credit card or banking records of any of our customers.
We put a great deal of time and effort into our inspection, packing, and delivery services, but in the unlikely event that any products arrive damaged in any way, please let us know immediately (within 48 hours). You have up to 30 days to return these goods, although in some circumstances it may be more convenient for things to be fixed at your premises, so please call us and we'll do our best to fix things in the fastest, most convenient way.
Cancellation of any order incurs time, cost and inconvenience to all parties, so please do take care when ordering any products from Direct UK Deals Ltd. We do make great efforts to provide you with all the information you need to be able to make an informed purchase of the most suitable product for your needs, but if you are in any doubt whatsoever about measurements, capabilities or suitability of products, please do contact us to clarify any questions you have.If you are a consumer:
These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply to future orders.
The total liability of Electrical Deals Direct to you in respect of all claims arising out of or in connection with an Order shall not exceed the total sums received by Electrical Deals Direct for the purchases to which the Order relates.
Direct UK Deals Ltd, under the Waste Electronic and Electrical Equipment regulations are pleased to offer our customers free take-back of their WEEE on a like-for-like basis when you buy a new Electrical or Electronic product from us.
For example, if you buy a new item within these regulations from us we will accept your old WEEE item and prevent it going into a landfill site by disposing of it safely. To do this, you MUST first obtain a 'WEEE Takeback code' by emailing email@example.com. You must return your WEEE item to us within 28 days of purchase of your new product.
Electrical Deals Direct is a trading name of Direct UK Deals Ltd, company registration number 07591420, VAT registration number is GB 984 8179 56.