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Let's face it, not many people feel the need to become experts in hand dryers or boiling water taps: but you need to understand enough to avoid an expensive buying mistake.
So Since 2010, James and Tim have been hard at work building a team of nerds in these areas so that you don't have to be one. Whether it's cups per hour, decibel levels or the differences between vented and unvented water heaters, they've got the answers which will get you to a successful purchase as quickly as possible. In doing so, they have been creating the reputation of Electrical Deals Direct as a helpful, knowledgeable and fair group of people who will go the extra mile to make sure you have all the right information to buy the very best products at the very best prices.
The results speak for themselves: not just in the growth of the company, but in the opinions of our customers and suppliers. Work with us and you'll see why so many of our customers have come back to us time and time again, allowing us to grow into a company that has provided many millions of pounds worth of hand dryers, boiling water taps and electric water heating throughout the UK.
With decades of experience of the electrical products industry, James’ ability to continually exceed expectations has been key in building the company’s reputation. He’d hate to admit it, but nothing excites James more than having in-depth conversations about hand dryers and boiling water taps. Find out what he thinks about hand dryers with blue lights or how to heat water for your apartment. That would explain why he never gets invited to parties, then.
More than just some old bloke who likes cricket, Tim has combined an extraordinary understanding of technology with a passion for customer service to deliver the most informative and easy-to-use website in the industry. Look out for how articles from the Advice Centre are right where you need them when you are viewing products. Or even better, see what he thinks about the 'cups per hour' measurement or if he cares much about loud hand dryers.
Harry's lightning grasp of facts on new products and figures mean that Harry is the Go-To man for the latest blogs and information on all the new product lines being added to the site. Whether you need to diagnose a fault on your Mitsubishi, or understand the difference between chilled and ambient water, he'll have the answer.
Gemma has become the master of our commercial catering product range. So whether you need to know why you might need a commercial pizza oven or whether you should be investing in a commercial waste disposer in your commercial kitchen, she's the best point of contact. Gemma is also responsible for making sure all our customers are kept up to date with the latest offers and advice through our mailing programme.
Because of the Scottish spelling of his name, Jaimie is known as ‘Jaimie with 2 eyes’, but this doesn’t seem to stop him getting things done. Whether you need an extra-special discount (he’s usually far too generous), an update on a product delivery or information on a specialist product, Jaimie’s your man. And please don’t hold the fact that he is a Bristol City fan against him.
The chances are, when you call us, the first voice you’ll hear will be Diana’s (pronounced ‘Dee-Anna’ of course). If you’re progressing an order, checking stock availability or you need to be connected to one of our super-helpful nerds, then she’s the lady to sort it. Oh, just a quick tip: you’d be advised not to upset her as she’s currently working towards her black belt in karate. You have been warned.